Refund policy
RETURNS
Rogue Bladeworks products are made to order, we calculate material orders and production times according to your orders. Please ask any questions before committing to buy.
We have a no returns or refunds policy.
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WE DO HAVE A SATISFACTION GUARANTEE
If for some reason you are not happy with a Rogue Bladeworks product please reach out to customer service and we will try to the best of our ability and make it right .
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WE DO ACCEPT EXCHANGES
To be eligible for an exchange, your item must be unused and in the same condition that you received it. Exchanges on any item not in the original unused condition are not eligible for returns or exchanges. Sale items cannot be refunded or exchanged.
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Warranty Claims
Products may be replaced under Warranty if they are deemed defective or have defects in the material or workmanship. Rogue Bladeworks will have final say if the product is considered eligible for a warranty claim. If you need to exchange an item, send us an email at roguebladeworks@gmail.com and request a RA# before sending your item to us at :
Products may be replaced under Warranty if they are deemed defective or have defects in the material or workmanship. Rogue Bladeworks will have final say if the product is considered eligible for a warranty claim. If you need to exchange an item, send us an email at roguebladeworks@gmail.com and request a RA# before sending your item to us at :
INFAMOUS MFG LLC
P.O Box 1555, North Bend OR 97459, United States.
Consumer is responsible for paying for your own shipping costs to return the item.
When returning items you should consider using a trackable shipping service or purchasing shipping insurance. We can not guarantee that we will receive your returned item.